Privacy Policy

We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you interact with our platform, including but not limited to advertisements, chat interfaces, payment gateways, and communication features. 

1. Information We Collect 

When you use our services, we may collect the following information: – Name – Date of Birth (DOB) – Time of Birth – Place of Birth – Questions or queries submitted – Email address – Payment information (collected securely through third-party payment providers) – Device, browser, and log information for analytics and security purposes.

2. How We Use Your Information 

We use your information for the following purposes: – To provide personalized chat experiences – To process payments and unlock additional chat time – To communicate with you via email or notifications – To save your chat history for future reference – To comply with legal obligations – To improve our services, user interface, and security – To prevent fraud, misuse, or unauthorized access.

3. Sharing of Information 

We do not sell your personal data. However, we may share information in the following circumstances: – With trusted third-party service providers such as payment processors, hosting services, and analytics providers – To comply with applicable laws, regulations, or legal requests – To enforce our Terms & Conditions – In case of a merger, acquisition, or restructuring of our business.

4. Data Retention 

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once retention periods expire, data will be securely deleted or anonymized. 

5. Security 

We employ industry-standard security practices to protect your data, including encryption, secure servers, and limited access protocols. However, no system is 100% secure, and we cannot guarantee absolute security. 

6. Your Rights 

Depending on your jurisdiction, you may have rights including: – Right to access, update, or delete your personal information – Right to restrict or object to data processing – Right to data portability – Right to withdraw consent at any time You may exercise these rights by contacting our support team. 

7. Cookies and Tracking Technologies 

We may use cookies, web beacons, and similar technologies to enhance user experience, analyze traffic, and improve our services. You may control cookie preferences through your browser settings. 

8. International Data Transfers 

Your data may be stored and processed in countries outside of your residence, including jurisdictions with different data protection laws. We ensure adequate safeguards in compliance with international standards. 

9. Updates to Privacy Policy 

We may update this Privacy Policy from time to time. Any changes will be communicated via our website or email.